Increasing Capacity Supply: The railway authority actively coordinated with the education authorities and universities, to promptly grasp the start dates of the academic year and student transportation demands. Measures such as increasing the operation of temporary trains, arranging coupled operation of EMU trains, and attaching extra carriages to normal-speed trains are taken to augment capacity on popular routes, maximizing the satisfaction of student return travel needs.
Optimizing Ticket Sales Organization: Based on ticket pre-sales and waiting list data from the railway’s official ticketing platform 12306, the railway authority dynamically monitored student ticket pre-sales, analyzed trends in student passenger flow, and scientifically calculated the demand for return tickets. Targeted strategies are employed to optimize ticket sales, ensuring timely allocation of tickets to stations with high student passenger flows to maximize student ticket purchasing capabilities.
Strengthening Service Guidance: The railway authority intensified service guarantees for student passengers, increasing guidance personnel at ticketing halls, self-service ticket machines, and ticket inspection gates. Additional manpower is allocated for manual ticket inspections and verification channels, with volunteers assisting students in verifying qualification for discounts, providing guidance on boarding, answering inquiries, and offering assistance with luggage. Coordination with municipal transportation departments is enhanced to improve connectivity with subway, bus, and taxi services, ensuring smooth transportation for students during the “last mile” of their journey back to school.
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